PRIVACY POLICY

Control the Walls is committed to protecting your privacy. We use the information we collect on the site to make bookings with Control the Walls Gaming Truck as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

 

DAMAGE/INJURY

Control the Walls Game Truck or any of its employees will not be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, Control the Walls Game Truck reserves the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by client’s guests. Control the Walls Game Truck and its employees assume no responsibility for any injuries sustained on the client’s property or their designated location. All liability for damages or injuries is the sole responsibility of the client and/or host.

​

REFUND/CANCELLATION POLICY

A valid credit card or debit card is required to guarantee and pay for your Control the Walls Game Truck reservation. There will be a $150 cancellation fee for all parties or events canceled after payment is received and more than 14 days from scheduled event. NO REFUND in the event of your party reservation being canceled within 14 days of your event. Control the Walls Game Truck will make every effort to postpone your event, with no penalty; to another date should cancellation be necessary.
BAD WEATHER: The Control the Walls Game Truck was designed for all types of weather conditions. The theater is insulated, and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated snowstorm or other strong weather event) please contact us to begin the rescheduling.

​​

PICTURES:

While your party is in effect the Game Coach may be taking pictures of the party from inside the theatre. We may use these photos on our Facebook page and/or our web site. If you do not want our Game Coach taking these pictures or posting them on the Fan Page, please contact us prior to the party or let the Game Coach know immediately upon our arrival. 

​

AGE LIMIT

NO child under the age of 6 is allowed in the gaming theater or in the vicinity during the duration of the event without the supervision of a parent present at ALL TIMES. 

FOOD/DRINK

Control the Walls Game Truck does not allow any food or drinks into the video game theater. Please have your guests consume them outside of the bus prior to entering.

​​

ALCOHOL/DRUGS

You may serve alcohol at a Control the Walls Game Truck adult event or party; however, drugs of any sort will not be tolerated in or around the Video Games equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately. We reserve the right to terminate any party if the use of alcohol is deemed excessive or unsafe.

​

HAND SANITIZER/HAND WASHING

Every gamer and guest MUST sanitize or wash their hands prior to entering the gaming theater. No exceptions.

All controllers are sterilized  after every party.

As ALWAYS, Control The Walls employees cleans and sanitizes before, during, and after ALL events.

TIPS

The Game Coach is there to make sure that your group is making the most of our high-tech fun. He tutors, inspires and entertains. Tipping for good service is a great idea, but not required.

​

GAME TRUCK PARKING AND DRIVEWAY ACCESS:

We must have a safe and approved place to park. We also need a fairly level area to park our truck and trailer. We require approximately 60 feet of space for setup. We will not travel on UNPAVED single-lane access roads or driveways due to safety concerns for our staff and equipment.

​​

Permits ​

Control The Walls Game Truck will NOT be responsible for obtaining any required permits for events, activities, or projects. Which include but is not limited to Fire permits, Parking permits and/or Vendor permits. Event holders are required to ensure compliance with all local, state, and federal regulations pertaining to their event, activities, or projects. 

 

By submitting payment, you agree to these terms.